Support

Help Desk

It is also possible to contact us through telephone, fax, or paper mail

Please include the following information:

• a relevant subject line
• your name
• your email address
• which computer/cluster the problem is related to (very important)
• which software you are using, including compilers (for example "ifort 9.0.032") and switches (for example "-apo")
• a short description of the problem, specifying what actions you have performed, which results you got, and which results you expected to get.
• for a communication problem, please include details of your own computer and network
• if you have more than one problem, please give each problem its own email message

You may use English or Swedish, we will reply in the same language.

Documentation

• System user guides: [here]
• Application software guides: [here]
• Application Knowledge Base: [here]